Privacy Policy
Introduction
High Canopy LLC ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or use our services. By using our services, you agree to the terms outlined in this policy.
Information We Collect
We may collect and process the following data about you:
Personal Identification Information: Name, email address, phone number, etc.
Usage Data: Information about how you use our website and services.
Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
How We Use Your Information
We use the information we collect in the following ways:
To Provide Our Services or Estimates: We use your information to deliver the services you have requested and to improve our offerings.
To Communicate with You: We may use your information to send you updates, promotional materials, and other information that may be of interest to you.
To Maintain Security: We use your information to ensure the security and integrity of our services and website.
Sharing Your Information
We do not share your personal information with third parties except in the following circumstances:
With Your Consent: We may share your information with third parties if you have given us your consent to do so.
For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Security of Your Information
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
Your Rights
You have the right to:
Access the personal information we hold about you.
Request the correction of incorrect or incomplete information we have about you.
Request the deletion of your personal information.
Object to the processing of your personal information.
Request the restriction of processing your personal information.
Request the transfer of your personal information to another party.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
High Canopy LLC
Sewanee, TN
Email: info@highcanopy.net
Phone: 423-825-9494
This Privacy Policy was last updated on 8/7/2024
SMS Messaging — Terms of Service
Effective upon opt-in · Last updated: 2025
PROGRAM NAME & DESCRIPTION
By opting in, you agree to receive text messages from High Canopy LLC as part of our customer communications program. Messages may include:
• Job quotes and estimate follow-ups
• Scheduling confirmations and reminders
• Invoices and payment notifications
• Annual check-ins and service recommendations
• Seasonal promotions and special offers
• Public safety announcements (PSAs) and storm alerts
MESSAGE FREQUENCY
You can expect to receive up to 7–10 messages per job or service cycle. Message frequency varies based on your active projects and seasonal activity. You may receive fewer messages between service periods.
MESSAGE & DATA RATES
Message and data rates may apply. Standard carrier fees may be charged by your mobile provider. High Canopy LLC is not responsible for any charges incurred from your carrier.
HOW TO OPT OUT
To stop receiving messages at any time, reply STOP to any message. You will be unsubscribed immediately and will receive no further texts. To re-subscribe, reply START.
CUSTOMER SUPPORT
High Canopy LLC
Sewanee, TN
Email: info@highcanopy.net
Phone: 423-825-9494